![]() ![]() ![]() In any case, I bought my first Sonos stuff in 2009 and I think it was in 2012 (hard to believe it's been 5 years) Sonos suddenly reached out to me and some of the others who requested improvements in accessibility to beta test a new version with Voiceover improvements. I hounded them pretty relentlessly, but was by no means the only one and certainly don't claim I'm responsible for their change in attitude. Sonos is also a great example for what can happen if people are persistent in lobbying for better accessibility. When I first bought some Sonos players (that is Sonos, the multi-room wireless music system) the app was useable, but far from fully accessible with lots of unlabelled buttons and some areas which didn't work for a blind user. One great example where a company has understood accessibility and continues to understand it is Sonos. We all have seen examples of how powerful social media can be.Īs for the question how sometimes companies who have an accessible app at first later on release an update which breaks accessibility there is only one answer: these companies do not understand or care about accessibility. I am in Canada where Hulu is not available, but I can definitely recommend contacting the company directly and via social media, if a couple of dozen people twee them and post on Facebook how accessibility for the visually impaired is now broken it will probably most effective.
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